Privacy Policy

1. Information We Collect

When you shop with Envy Bali Boutique, we collect information necessary to process your order and provide you with a personalised experience. This may include:

• Name and contact details (email, phone number)
• Shipping and billing address
• Order history and preferences
• Website usage data (pages visited, device information)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your order, shipping, and delivery
• Send you updates about new collections and promotions (if you have opted in)
• Improve our website and shopping experience
• Comply with legal obligations

3. Payment Security

All payments are processed securely through Xendit. We do not store your full payment card details on our servers. Your financial information is handled directly by our payment processor in accordance with industry security standards.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share your data with:

• Payment processors (Xendit) to process transactions
• Shipping providers to deliver your orders
• Analytics services to help us improve our website

5. Newsletter

If you subscribe to our newsletter (Envy Notes), you can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. We will only send marketing communications to those who have opted in.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise any of these rights, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the most recent update.

9. Contact

If you have any questions about this Privacy Policy, please contact us:

• Email: Envybaliboutique@gmail.com
• WhatsApp: Message us
• Visit: Jalan Sudamala, Sanur, Bali